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Privacy Policy
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Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Last updated: December 15, 2024

description Information We Collect settings How We Use Your Information share Information Sharing verified_user Your Rights mail Contact Us

This Privacy Policy describes how Qualitour Travel & Tour Experiences ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website at www.qualitour.ca (the "Site") or use our tour booking services.

description

Information We Collect

Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • check_circle Browser Information: Your web browser type and version
  • check_circle IP Address: Your device's Internet Protocol address
  • check_circle Cookies: Data files placed on your device to enhance your experience
  • check_circle Usage Data: Pages visited, time spent, and interaction patterns

Booking Information

When you make a booking inquiry or purchase, we collect:

  • check_circle Contact Details: Name, email address, and phone number
  • check_circle Travel Information: Preferred dates, destinations, and group size
  • check_circle Payment Information: Billing details (processed securely via third-party providers)
  • check_circle Special Requirements: Dietary needs, accessibility requirements, etc.
settings

How We Use Your Information

flight

Fulfill Your Bookings

Process tour reservations, arrange itineraries, and provide booking confirmations.

chat

Communicate With You

Send booking updates, respond to inquiries, and provide customer support.

trending_up

Improve Our Services

Analyze usage patterns to enhance our website and tour offerings.

security

Protect Against Fraud

Screen transactions for potential risk and ensure secure operations.

share

Information Sharing

We may share your information with trusted third parties to help us provide and improve our services:

confirmation_number

Booking Partners

We work with tour operators and booking platforms to fulfill your travel arrangements.

analytics

Analytics Services

We use Google Analytics to understand how visitors use our Site.

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Legal Requirements

We may disclose information when required by law or to protect our rights.

info

We never sell your personal information to third parties for marketing purposes.

verified_user

Your Rights

You have the following rights regarding your personal information:

visibility
Right to Access Request a copy of your data
edit
Right to Correct Update inaccurate information
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Right to Delete Request data removal
block
Right to Opt-Out Unsubscribe from marketing

public For EU Residents (GDPR)

If you are a resident of the European Economic Area, you have additional rights under GDPR. Please note that your information may be transferred outside of Europe, including to Canada.

schedule Data Retention

We retain your booking information for our records unless you request deletion. Device information is typically retained for up to 2 years for analytics purposes.

mail

Contact Us

For questions about our privacy practices, to exercise your rights, or to make a complaint, please contact us:

email
Email info@qualitour.ca
phone
Phone (778) 945-6000

location_on Mailing Address

Qualitour Travel & Tour Experiences
5635 Cambie Street
Vancouver, BC V5Z 3A3
Canada

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

help_outline

Have Questions About Your Privacy?

We're here to help. Reach out to our team for any privacy-related concerns.

mail Contact Us call +1 (778) 945-6000